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Thinking of Going Blond? Consult the Kiosk First

SALES clerks still ask customers, “May I help you?” on the floors of many department stores, but some shoppers may soon choose to be served instead by a computer kiosk with clever software.

Continue Reading | Published March 28th, 2009
Why it pays to play in-store

Brands may spend billions on high-profile, big-budget TV ad campaigns, but the biggest battle is in-store, writes Nicola Clark

Continue Reading | Published December 2nd, 2008